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Customer service may not be a high priority when you purchase a security system, but if you choose Frontpoint, you’ll be glad you did precisely because of the customer service the company provides. Just because Frontpoint has a do it yourself installation, it doesn’t mean that you’re on your own if you need a little guidance. The professional and polite customer service representatives can help you decide where to set up your new security equipment, troubleshoot any potential issues with your system, and answer questions about specific equipment capabilities or about home security in general. The customer service representatives know their stuff and are willing to go the extra mile to ensure that each customer is comfortable with his or her security system. With the concierge level customer service, you might expect to pay an arm and a leg, but Frontpoint is one of the most affordable home security systems on the market. Equipment packages start at $100 and can be customized to include almost any security product.

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You can change other services, features and equipment without affecting your agreement.

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Here are seven things you need to do.